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On Business Strategy for Services Firms

When you are in a services business, it pays for you to think about strategy, because you don’t have any product differentiation to fall back on.   So, what is strategy? An incredibly simple definition of strategy is: “a plan for achieving an overall...

8 Tools I Use for Business Automation

Business automation is one of the most important topics for CEOs, and for good reason.  There’s no way to compete without embracing new automation tactics in the right way.  The tools below are not strictly related to automation, and probably could be more aptly...